Following the successful launch of the Henner+ mobile app in 2016, the Henner Group has taken the customer experience a step further by launching myHenner, the international healthcare mobile app. Like the French version, myHenner provides members with a comprehensive overview of their healthcare cover.

The myHenner mobile app

Access all your healthcare information quickly and easily with the new myHenner mobile app.

Designed as a healthcare hub, the myHenner mobile app helps international Henner members manage their healthcare policies.

A host of features at your fingertips

  • To better organise your healthcare cover:
  • View your Henner Pass – the electronic direct settlement card
  • Manage your plan: access useful documents, requests for guarantees of payment, quotes and certificates
  • Access e-claiming (if eligible) and consult your reimbursements
  • To better communicate with your customer service advisor:
  • Send documents simply by taking a photo
  • Send messages live via the secure message service
  • To better serve you on a day-to-day basis:
  • Access your personal record of your medical details
    (your confidential data is not accessible to Henner)
  • Find a healthcare professional anywhere in the world

The myHenner mobile app is available free of charge in English and French at the App Store and Google Play.

The myHenner mobile app was awarded the Argus d’Or prize for Best Initiative in customer service management.

Nicolas Savin, Director of Digital Marketing and the Customer Experience, explains, “The Henner Group has strong international presence, so we needed a mobile app that would provide our international members with quick access to all their healthcare information and allow them to contact us easily.”

To find out more, please contact:


Agence SHAN
Tél. + 33 1 44 50 58 79 / +33 6 16 39 76 88 –

Groupe Henner
Tel. +33 1 55 62 96 42 -

About the Henner Group

The Henner Group, a company that designs innovative health and life insurance solutions, is a leader on the French market for group healthcare insurance. With its strong international presence, the independent French company has 1,500 employees throughout France as well as Europe, Asia, Africa and North America. Active in all segments of health and life insurance (healthcare, life and disability insurance), the Henner Group works with 10,000 companies of all sizes to design and manage insurance plans for some 1.5 million members, employees and families. The company has put together the world’s largest network of healthcare providers, with 1 million providers in the USA and more than 58,000 in 165 countries, providing its members access to care wherever they are in the world.